Hospitality
In beta
Hotella CRM
Opera runs the hotel. Hotella runs the guest.
A SaaS CRM that owns the hotel guest journey end to end — from the moment a reservation exists in the PMS until post-stay win-back — syncing with Opera PMS in near real time.
- Status
- In beta
- Category
- Hospitality
- Built with
- Laravel · Windows Agent
- Product website
- hotella.app
What it does
Near-real-time Opera PMS sync over OXI
Guest self-service by room QR, WhatsApp and lobby kiosk
Routed requests with SLA tracking
Complaints, surveys and reviews
Five guest languages, Arabic-first with full RTL
Per-property licensing with offline grace
See it in action
Real screens from the product, not mock-ups.
About the product
Hotella syncs with Opera PMS 5.6 over OXI through an on-premise Windows agent, and turns every guest interaction into a routed, SLA-tracked operational request.
Guests reach it without an app: a QR page per room, WhatsApp, or a lobby kiosk. Arabic is the default with full right-to-left, alongside English, German, Russian and Italian — the languages Egyptian resorts actually serve.
Built with
Want this running at your business?
Tell us how you operate today and we will scope the rollout with you.
